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DPDP Insights › Manufacturing › Plant head / factory manager

DPDP for the Plant head / factory manager in Manufacturing

Reviewed by InfraVeritas360 ResearchFirst published Last reviewed

Sources: DPDP Act, 2023 and DPDP Rules, 2025 (MeitY) · Ministry of Labour and Employment (PIB) · India Code; PRS summary · PIB · Kerala Factories and Boilers Department (copy of the Rules)

As plant head, you run the gate, the medical centre, the canteen and often a hostel or township.

Written for: Plant head / factory manager, Manufacturing. Open this seat in the interactive tool

What is different here

Gate passes, biometrics, medical checks, CCTV and emergency lists are all yours to manage locally. Contractors come and go. Your supervisors decide every day what gets shared and with whom.

The first four things to sort out

  1. Put notices at gates, the medical centre and the canteen.
  2. Limit who can open medical and biometric data.
  3. Check that contractors delete worker data when work ends.
  4. Keep the emergency contact list current and shared only as the plan requires.

A worked example

Plant head / factory manager

A contractor wants copies of worker IDs

  1. Day 1A new civil contractor asks the gate for photocopies of workers' Aadhaar cards.
  2. Day 1The plant head says no; the gate system already holds verified IDs.
  3. Week 1Contractors get a worker list with pass numbers only.
  4. AfterThe rule goes into the contractor induction pack.

Evidence kept

  • Gate instruction
  • Induction pack

Do not let copies multiply at the gate.

What others in the sector usually do. Plant heads are adding three data checks to the monthly safety walk: gate register, medical room, notice board.

Where it usually goes wrong, by organisation type

Organisation typeHotspots
Chemicals and petrochemicalsWorker health surveillance records; Hazardous goods driver and transporter records; Emergency plan contact lists shared with authorities
FertilisersFarmer Aadhaar authentication at retailer PoS; Farmer lists from meetings and agronomy apps; Dealer and retailer KYC records
Automotive and auto componentsConnected-vehicle location data; Dealer-shared buyer lists; Mechanic loyalty apps
FMCG and consumer goodsContest and promotion entries; Retailer app data; Agency-held consumer lists
Steel, metals and miningTownship and hospital records; Contract labour biometrics; Resettlement records
Cement and building materialsMason loyalty bank details; Driver records; Dealer KYC
Textiles and apparelAuditor access to worker files; Hostel records; Agency-held worker data
Food processing and dairyFarmer payment data; Collection centre registers; Consumer complaint records

9 questions the Plant head / factory manager asks, answered in full

Contract workers, gate passes and biometrics: who is responsible for their data?

Short answer: You are, for data used at your plant; agencies act for you under contract

Your company decides why contract workers' data is collected at your plant: gate access, attendance, safety and the records the Labour Codes ask for. So for that data you are responsible, even when a manpower agency or contractor collects it. Agencies need a contract with data terms. Collect only what the gate and the law need, and delete biometric templates and photos when a worker leaves.

From your seat: Plant head / factory manager. Your gate is the collection point. Check the notice, the device and the exit clean-up every month.
What the law says

Section 7 covers purposes of employment and duties under law. Section 8(1) keeps you responsible for processors. Section 8(7) asks for erasure when the purpose is over. Section 7 · Section 8(1)–(2) · Section 8(5) · Rule 6 · Section 8(7) · Rule 8 · Section 5 · Rule 3

Steps
  1. List what is collected for each contract worker: ID, photo, biometric, bank details, medical fitness.
  2. Remove what the gate and the Labour Codes do not need.
  3. Give a short notice in the worker's language at enrolment.
  4. Add a data schedule to every agency and contractor contract.
  5. Delete templates and photos at exit; keep only the registers the law requires.
Evidence to keep
  • Enrolment field list with reasons
  • Notice in local languages
  • Signed agency data schedules
  • Exit deletion log
Common mistakes
  • Agencies keeping their own copies of Aadhaar cards
  • Templates of workers who left years ago
  • Worker lists shared with contractors on chat groups

Worker medical records in hazardous processes: who may see them and how long do we keep them?

Short answer: The worker, the medical team and inspectors; others get only the fitness decision

Under the OSH Code, workers in hazardous processes have pre-employment, periodic and post-exposure medical examinations, and their health records are mandatory and accessible to the worker and to inspectors. Keep these records with the medical centre or occupational health team. HR and supervisors need only the fitness decision. Keep the records for the period the Code and state rules prescribe, then destroy them with a log.

From your seat: Plant head / factory manager. The medical centre is in your plant. Check who has keys and logins.
What the law says

Section 7 covers duties under law and purposes of employment, so examinations need no consent. Section 8(5) needs strong safeguards. Section 11 lets the worker ask for a summary. Section 7 · Section 8(5) · Rule 6 · Section 8(7) · Rule 8 · Sections 11–14 · Rule 14 · Section 8(1)–(2)

Steps
  1. List where health records sit: medical centre, outsourced clinic, HR files, contractor files.
  2. Move all results to the medical team; give HR a fit, unfit or restricted note.
  3. Restrict access by name and log every opening.
  4. Give workers a simple way to see their own record.
  5. Set retention from the Code and state rules and destroy on schedule.
Evidence to keep
  • Record location list
  • Access list and logs
  • Fitness note format
  • Retention schedule and destruction log
Common mistakes
  • Blood and lung test results in HR personal files
  • Outsourced clinic keeping records with no contract
  • Contract workers' results held only by the agency

Emergency plans with contact lists shared with authorities: is that allowed?

Short answer: Yes, for the plan; share only what it needs

Yes. The chemical rules ask the occupier to prepare an on-site emergency plan and share it with the Authority, and crisis groups use plans to prepare district and local plans. Sharing names and phone numbers for this is a duty under law. Share only what the plan needs, keep the list current, and remove people who have left. The rules ask you to inform people outside the site about hazards; they do not ask you to build a register of residents, so keep any such list small.

From your seat: Plant head / factory manager. You own the on-site plan. Review the list after each six-monthly drill.
What the law says

Section 7 covers duties under law and safety during a disaster. Section 8(3) asks for accurate data when it is shared. Section 8(5) needs safeguards for the copies. Section 7 · Section 8(3) · Section 8(5) · Rule 6 · Section 8(7) · Rule 8

Steps
  1. List the personal data in the on-site plan: emergency team, key staff, contractors, authority contacts.
  2. Remove what the plan does not need, such as home addresses.
  3. Review the list after every mock drill and when people leave.
  4. Send the plan to authorities through a channel you can show.
  5. Keep old versions only as long as needed, then destroy.
Evidence to keep
  • Plan contact list with review date
  • Mock drill record
  • Transmission record
  • Old version destruction log
Common mistakes
  • Lists with staff who left years ago
  • Home addresses and family numbers in the plan
  • Copies left on notice boards at the gate

Staff share personal data on WhatsApp and personal email. What do we do?

Short answer: Yes, this is a common breach; give staff a safer option

Sending personal data to the wrong chat or a personal account is one of the most common breaches. Banning messaging rarely works. Give staff an approved tool that is easy to use, set simple rules, and make it safe to report a wrong send at once.

From your seat: Plant head / factory manager. Your teams share data in the middle of real work. Make the approved way faster than the risky way.
Example in Manufacturing

Supervisors and contractors share worker lists on chat groups. Give them a better route.

What the law says

Section 8(5) asks for reasonable safeguards. A wrong send is a breach under Section 2(u), and Section 8(6) applies. Section 8(5) · Rule 6 · Section 8(6) · Rule 7

Steps
  1. Ask teams how they actually share files and photos today.
  2. Provide an approved tool for that job.
  3. Set three simple rules: approved tool, no personal accounts, report wrong sends.
  4. Teach the rules with real examples from your own work.
  5. Treat a quick report as good behaviour, not a disciplinary case.
Evidence to keep
  • Approved-tool policy
  • Training record
  • Incident reports of wrong sends
Common mistakes
  • A ban with no alternative
  • Punishing people who report
  • Ignoring group chats with vendors

Someone asks what data we hold about them. What do we send?

Short answer: Yes, a clear summary, inside the published timeline

Send a summary of the personal data you hold about them and what you do with it, and the names of the other organisations you shared it with and what was shared. Check the person's identity first, log the request and keep a copy of your reply.

From your seat: Plant head / factory manager. People in your area hold data people may ask for. Know who logs a request and who searches.
Example in Manufacturing

A contract worker's summary should include what the agency and the medical centre hold for you.

What the law says

Section 11 gives the right to a summary and the list of organisations it was shared with. Rule 14 asks you to publish how requests are made and to answer within the period you publish. Sections 11–14 · Rule 14 · Section 8(9)–(10) · Rules 9, 14

Steps
  1. Log the request in one register the day it arrives.
  2. Verify identity using details you already hold.
  3. Search every system, including vendors' copies.
  4. Write a plain summary: what data, why it is used, who received it.
  5. Send it, and file the request, search notes and reply.
Evidence to keep
  • Request register
  • Search notes for each request
  • Copy of each reply with date
Common mistakes
  • Sending raw database dumps
  • Forgetting data held by vendors
  • No identity check before sending

Something has gone wrong. What happens in the first 72 hours?

Short answer: Six hours for CERT-In; without delay for people and the Board; 72 hours for the detailed report

Contain it, then tell people. A reportable cyber incident goes to CERT-In within six hours of being noticed. Under DPDP, each affected person and the Data Protection Board must be told without delay, and the Board needs a detailed report within 72 hours. Sector regulators may have their own clock too.

From your seat: Plant head / factory manager. Wrong sends and lost papers happen on your floor first. Make reporting quick and safe.
Example in Manufacturing

A stolen gate server or a lost medical register is a breach. CERT-In's six hours and the DPDP steps may both apply.

What the law says

Section 8(6) and Rule 7 set the DPDP steps. The CERT-In Directions of 28 April 2022 set the six-hour report. A breach includes accidental disclosure and loss of access, not only hacking. Section 8(6) · Rule 7 · Section 8(5) · Rule 6

Steps
  1. Name one incident lead and a back-up, with phone numbers that work at night.
  2. Write the first-hour steps: isolate, preserve logs, tell the DPO and the incident lead.
  3. Keep ready-made drafts for CERT-In, the regulator, the Board and affected people.
  4. Decide in advance who signs off each message.
  5. Rehearse once a year with the people who would actually be called.
Evidence to keep
  • Incident plan with clocks
  • Rehearsal record
  • Incident log with times of each step
Common mistakes
  • Waiting to finish the investigation before telling anyone
  • Treating a wrong email or a lost laptop as 'not a breach'
  • Only IT knowing the plan

Who needs DPDP training, and what should it cover?

Short answer: Everyone who handles personal data, by role

Everyone who handles personal data needs short, practical training on what to do in their own job. Front-line staff need examples from their counter or desk. Managers need to know the clocks and their own duties. Management needs to know what to ask.

From your seat: Plant head / factory manager. Short sessions using your own daily examples work better than general training.
Example in Manufacturing

Train gate staff, supervisors and field sales with plant examples.

What the law says

Section 8(4) and 8(5) ask for appropriate technical and organisational measures. Training is part of showing those measures work. Section 8(5) · Rule 6

Steps
  1. Group staff by what they handle: front line, back office, IT, managers, management.
  2. Write three to five real scenarios for each group.
  3. Keep sessions short: 20 to 30 minutes.
  4. Test with a few questions, and record attendance.
  5. Repeat every year, and at joining.
Evidence to keep
  • Training plan by group
  • Attendance and test results
  • Scenario material
Common mistakes
  • One long legal lecture for all
  • Training once and never again
  • No record of attendance

What about CCTV, visitor registers and biometric attendance?

Short answer: Yes, with notice, limits and a deletion period

All three are personal data. Put a clear notice where people are recorded, collect only what you need at reception, keep footage and registers for a set period, and protect biometric templates carefully. Do not keep copies of ID documents unless you must.

From your seat: Plant head / factory manager. Recording on your floor needs notices and limited viewing.
Example in Manufacturing

Plant gates, canteens and hostels have CCTV and biometrics. Put up notices and set short periods.

What the law says

Section 5 needs notice. Section 8(5) needs safeguards. Section 8(7) needs erasure after the purpose. For staff, Section 7(i) can cover security and attendance. Section 5 · Rule 3 · Section 8(5) · Rule 6 · Section 8(7) · Rule 8 · Section 7

Steps
  1. Put notices at CCTV points and reception, in the local language.
  2. Ask visitors only for name, phone and whom they are meeting, unless security needs more.
  3. Set a period for footage and registers, then delete.
  4. Restrict who can view footage, and log viewing.
  5. Check the vendor contracts for CCTV, guards and attendance systems.
Evidence to keep
  • Notices in place
  • Retention settings on the recorder
  • Viewing log
Common mistakes
  • Photocopying visitor IDs as routine
  • Footage kept until the disk fills
  • Biometric systems with vendor default passwords

The sections you will use most

Other rules that sit alongside DPDP

RuleWhat it saysWhat it means alongside DPDPSource
Labour Codes (in force from 21 November 2025)The Code on Wages, 2019, the Industrial Relations Code, 2020, the Code on Social Security, 2020 and the Occupational Safety, Health and Working Conditions Code, 2020 came into force on 21 November 2025. Together they rationalise 29 earlier labour laws.Worker and contract labour records now follow the codes and the rules under them. Set retention for these records against the codes and state rules, not against the old Acts.Ministry of Labour and Employment (PIB)
Occupational Safety, Health and Working Conditions Code, 2020Subsumes earlier Acts including the Factories Act, 1948 and the Contract Labour (Regulation and Abolition) Act, 1970. Requires a free annual health examination for employees where prescribed, licences for those hiring contract labour, and registers kept in the prescribed form, electronically or otherwise.Gate passes, attendance, contractor registers and medical checks are legal records. DPDP adds access limits, security and deletion when the legal period is over.India Code; PRS summary
OSH Code: workers in hazardous processesPre-employment, periodic and post-exposure medical examinations are mandatory. Health records are mandatory and accessible to employees and inspectors. Hazardous establishments need an on-site emergency plan and six-monthly mock drills.Health records are among the most sensitive data a plant holds. The worker and the inspector may see them; supervisors and the wider HR team should not.PIB
Manufacture, Storage and Import of Hazardous Chemical Rules, 1989Rule 13: the occupier prepares and keeps up to date an on-site emergency plan, with a mock drill every six months and the report made available to the Authority. Rule 14: the Authority prepares the off-site emergency plan. Rule 15: the occupier informs persons outside the site about the hazard and safety measures.Emergency plans carry names and phone numbers of staff, contractors and authorities. Share them because the law asks, keep them current, and remove people who have left.Kerala Factories and Boilers Department (copy of the Rules)
Chemical Accidents (Emergency Planning, Preparedness and Response) Rules, 1996Set up Central, State, District and Local Crisis Groups. The District Crisis Group reviews occupiers' on-site plans while preparing the district off-site plan. The Local Crisis Group prepares the local emergency plan for the industrial pocket, educates the population likely to be affected and answers public inquiries.Contact lists you give the crisis groups are shared for a legal duty. Send only what the plan needs, through a channel you can show.FAOLEX (text of the Rules)
Direct Benefit Transfer in fertilisers (Department of Fertilizers)Sale of all subsidised fertilisers to farmers and buyers is made through Point of Sale (PoS) devices at retail shops. Beneficiaries are identified through documents such as Aadhaar, Kisan Credit Card or Voter ID. Subsidy is released to fertiliser companies on the basis of actual sales by retailers to beneficiaries.Farmer identity and purchase data move through retailers and a government system. Your company sees part of it. Use what you see only for the scheme and supply work.Department of Fertilizers
Integrated Fertilizer Management System (iFMS)A pan-India digital platform developed by NIC for fertiliser DBT. It includes Aadhaar-based farmer authentication at PoS, captures transactions at manufacturing, import and retail points, and subsidy is released after a sale is recorded at the retailer level.iFMS is the government's system. Company dashboards and exports drawn from it still need access control and logs on your side.National Informatics Centre
Fertiliser (Control) Order, 1985Dealers may sell only under an authorisation letter or certificate of registration (clauses 7 and 8). A retail dealer displays daily stock and prices (clause 4) and issues a cash or credit memo in Form M to the purchaser (clause 5). Records and returns in Form N are kept when the Controller directs (clause 35).Dealer authorisation papers and sale memos are dealer and farmer records. Your dealer KYC files and any farmer details on memos need the same care as other personal data.Government of Odisha (copy of the Order)
CERT-In Directions, 28 April 2022Report specified cyber incidents to CERT-In within six hours of noticing them. Keep logs of ICT systems for a rolling 180 days within India. Sync clocks to NIC or NPL time servers, or servers traceable to them.Applies to plants as well as head office. Keep this clock next to the DPDP breach steps in one plan.CERT-In
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