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DPDP Insights › Manufacturing › Software engineering department

DPDP for the Software engineering department in Manufacturing

Reviewed by InfraVeritas360 ResearchFirst published Last reviewed

Sources: DPDP Act, 2023 and DPDP Rules, 2025 (MeitY) · Ministry of Labour and Employment (PIB) · India Code; PRS summary · PIB · Kerala Factories and Boilers Department (copy of the Rules)

Engineering builds and maintains the HRMS and gate integrations, dealer and loyalty apps, farmer apps and connected-product software.

Written for: Software engineering department, Manufacturing. Open this seat in the interactive tool

What is different here

Integrations between HRMS, MES, gate and biometric systems copy worker data into many places, and exit rarely reaches all of them. Apps used by masons and farmers often ask for more permissions than they need. Connected products send location and driving data that should be kept only as long as each feature needs.

The first four things to sort out

  1. Make exit in HRMS delete the worker's template and photo at every device.
  2. Remove app permissions the feature does not need.
  3. Mask worker, dealer and farmer data in test copies.
  4. Set retention for location and trip data in the platform.

A worked example

Software engineering department

Exit deletion across HRMS and plant devices

  1. Sprint 1Engineering finds that exit in HRMS updates payroll but does not reach the attendance devices or the gate system.
  2. Sprint 1A new exit event is built. Each device and the gate system confirm deletion of the template and photo.
  3. Sprint 2Registers the Labour Codes require are left untouched; only data no longer needed is deleted.
  4. AfterA weekly report lists any device that has not confirmed deletion.

Evidence kept

  • Integration design
  • Exit event test
  • Device confirmation log
  • Weekly report

Build deletion into exit, so no one has to remember it.

What others in the sector usually do. Many engineering teams start with the exit integration, because it removes the most old data in one change.

Where it usually goes wrong, by organisation type

Organisation typeHotspots
Chemicals and petrochemicalsWorker health surveillance records; Hazardous goods driver and transporter records; Emergency plan contact lists shared with authorities
FertilisersFarmer Aadhaar authentication at retailer PoS; Farmer lists from meetings and agronomy apps; Dealer and retailer KYC records
Automotive and auto componentsConnected-vehicle location data; Dealer-shared buyer lists; Mechanic loyalty apps
FMCG and consumer goodsContest and promotion entries; Retailer app data; Agency-held consumer lists
Steel, metals and miningTownship and hospital records; Contract labour biometrics; Resettlement records
Cement and building materialsMason loyalty bank details; Driver records; Dealer KYC
Textiles and apparelAuditor access to worker files; Hostel records; Agency-held worker data
Food processing and dairyFarmer payment data; Collection centre registers; Consumer complaint records

8 questions the Software engineering department asks, answered in full

Contract workers, gate passes and biometrics: who is responsible for their data?

Short answer: You are, for data used at your plant; agencies act for you under contract

Your company decides why contract workers' data is collected at your plant: gate access, attendance, safety and the records the Labour Codes ask for. So for that data you are responsible, even when a manpower agency or contractor collects it. Agencies need a contract with data terms. Collect only what the gate and the law need, and delete biometric templates and photos when a worker leaves.

What the law says

Section 7 covers purposes of employment and duties under law. Section 8(1) keeps you responsible for processors. Section 8(7) asks for erasure when the purpose is over. Section 7 · Section 8(1)–(2) · Section 8(5) · Rule 6 · Section 8(7) · Rule 8 · Section 5 · Rule 3

Steps
  1. List what is collected for each contract worker: ID, photo, biometric, bank details, medical fitness.
  2. Remove what the gate and the Labour Codes do not need.
  3. Give a short notice in the worker's language at enrolment.
  4. Add a data schedule to every agency and contractor contract.
  5. Delete templates and photos at exit; keep only the registers the law requires.
Evidence to keep
  • Enrolment field list with reasons
  • Notice in local languages
  • Signed agency data schedules
  • Exit deletion log
Common mistakes
  • Agencies keeping their own copies of Aadhaar cards
  • Templates of workers who left years ago
  • Worker lists shared with contractors on chat groups

Connected vehicles and product registration: what can we do with the data?

Short answer: For the service the buyer chose; anything more needs consent

Connected vehicles and smart products send location, usage and driving data, and registration gives you the buyer's contact details. Use it for what the buyer signed up for: warranty, recalls, safety and the services in the app. Sharing with insurers, finance partners or for marketing needs specific consent. Location data shows where people live and go, so keep only what each service needs.

What the law says

Section 6 needs specific consent for each purpose. Section 5 needs a notice. Section 16 applies if telematics data goes abroad. Section 5 · Rule 3 · Section 6 · Section 8(5) · Rule 6 · Section 8(7) · Rule 8 · Section 16 · Rule 15 · Sections 11–14 · Rule 14

Steps
  1. List the data each connected feature sends and why.
  2. Show the notice in the app and at delivery, by feature.
  3. Ask separately for insurer, partner and marketing sharing.
  4. Set retention for location history and trip data.
  5. Check where the telematics vendor stores and supports data.
Evidence to keep
  • Feature and data list
  • App notice and consent screens
  • Retention settings
  • Telematics vendor schedule
Common mistakes
  • Location kept for years by default
  • Dealer handing buyer lists to insurers
  • Telematics support from abroad with no contract terms

How do we build privacy into a new product or system?

Short answer: Four questions at design, then build the basics in

Ask four questions at the design stage: what personal data, why, for how long, and who sees it. Then build in what the Act assumes: a notice, consent where needed, role-based access, logs of record views, a way to delete, and a way to answer requests. Adding these after launch costs far more.

From your seat: Software engineering department. Build the four questions into design review.
What the law says

Sections 5 to 12 assume systems that can show notices, record consent, limit access, log, delete and answer requests. Section 5 · Rule 3 · Section 6 · Section 8(5) · Rule 6 · Section 8(7) · Rule 8 · Sections 11–14 · Rule 14

Steps
  1. Add the four questions to design templates.
  2. Drop data you do not need.
  3. Build access roles and record-view logs.
  4. Build deletion and request export.
  5. Register the system in the inventory at launch.
Evidence to keep
  • Design review records
  • Inventory entries
  • Deletion tests
Common mistakes
  • Privacy review only at launch
  • Collecting 'in case we need it'
  • No delete function

Does deletion have to reach backups and test copies?

Short answer: Yes, through a written backup-expiry rule

Deletion should reach every copy you control. For backups, the usual practice is to let deleted records expire with the normal backup cycle, never restore them into live use, and write this down. Test and training copies should use masked data.

From your seat: Software engineering department. Deletion and backup expiry together.
Example in Manufacturing

Gate and attendance servers at plants are often not backed up, or backed up for ever. Match backups to the schedule.

What the law says

Section 8(7) asks for erasure. Rule 6 asks for backups for continuity. The two meet in a backup retention rule that is short enough and written down. Section 8(7) · Rule 8 · Section 8(5) · Rule 6

Steps
  1. List where copies live: backups, replicas, test, analytics, laptops, vendors.
  2. Set backup retention to match the retention schedule.
  3. Write a rule: deleted records are not restored into live systems.
  4. Mask personal data in test and training copies.
  5. Get deletion confirmations from vendors.
Evidence to keep
  • Backup retention settings
  • Written backup-expiry rule
  • Masking procedure for test data
Common mistakes
  • Ten-year backups for convenience
  • Live copies in test
  • Restoring old backups and bringing deleted records back

Which logs must we keep, for how long, and where?

Short answer: At least one year; 180 days of ICT logs in India

Keep logs that show who accessed personal data and what they did, for at least one year under the DPDP Rules. CERT-In separately asks for ICT system logs to be kept for 180 days within India. Logs must be protected so nobody can quietly change them.

From your seat: Software engineering department. Log record views.
Example in Manufacturing

Gate, attendance and occupational health systems need logs kept for a year, and ICT logs 180 days in India.

What the law says

Rule 6 lists logs and monitoring as a minimum safeguard. Rule 8(3) asks for logs to be kept for at least one year. The CERT-In Directions of 2022 ask for 180 days of ICT logs kept within India. Section 8(5) · Rule 6 · Section 8(7) · Rule 8

Steps
  1. List systems holding personal data and what each logs today.
  2. Turn on access logging where it is missing.
  3. Send logs to one protected store, with at least one year of retention.
  4. Keep a copy of ICT logs in India for at least 180 days.
  5. Sync clocks and review alerts every day.
Evidence to keep
  • Log source list
  • Retention settings
  • Alert review records
Common mistakes
  • Logging only failures, not who viewed a record
  • Logs stored on the same server they describe
  • Clocks out of sync, so timelines cannot be built

Who should be able to see personal data in our systems?

Short answer: Only those who need it, reviewed every quarter

Only people who need it for their job, and only the part they need. Use named accounts, give access by role, review it every quarter and remove it on the day someone leaves. Watch privileged accounts closely.

From your seat: Software engineering department. Roles in the architecture.
Example in Manufacturing

Medical records and biometric data need named access. Supervisors get fitness notes, not results.

What the law says

Rule 6 names access control as a minimum safeguard, along with logs and monitoring that can detect misuse. Section 8(5) · Rule 6

Steps
  1. Write a role matrix for each key system.
  2. Replace shared logins with named accounts.
  3. Use multi-factor sign-in for admin and remote access.
  4. Review access every quarter with each manager.
  5. Remove access on the last working day.
Evidence to keep
  • Role matrix
  • Quarterly review sign-offs
  • Leaver removal report
Common mistakes
  • Generic logins on shared machines
  • Access that only grows
  • No review of vendor accounts

Do we process children's data, and what changes if we do?

Short answer: Check every channel; children often appear where you least expect

Anyone under 18 is a child under the Act. For a child's data you need verifiable consent from a parent or lawful guardian, and you must not track, behaviourally monitor or show targeted ads to children. Some classes and purposes are exempt under Rule 12 and the Fourth Schedule, for example healthcare to the extent needed to protect the child's health, and educational institutions for their educational work.

From your seat: Software engineering department. Age checks and tracking switches.
Example in Manufacturing

Product contests and school promotions may reach children. Parent consent and no targeted ads apply.

What the law says

Section 9 sets the duties. Rule 10 explains how to verify the parent. Rule 12 and the Fourth Schedule list the exemptions. Section 9 · Rules 10, 12 · Section 6

Steps
  1. Find where children's data enters: customers, dependants, interns, visitors, scholarships, app sign-ups.
  2. Decide whether an exemption in the Fourth Schedule applies to that purpose.
  3. Where none applies, add an age question and a parent-consent step.
  4. Switch off tracking and targeted ads for under-18 users.
  5. Record the decision for each channel.
Evidence to keep
  • Channel-by-channel note on children's data
  • Parent-consent records
  • Ad and tracking settings
Common mistakes
  • Assuming 'we are B2B, so no children'
  • Using the age 13 or 16 from foreign laws
  • Treating a tick-box from the child as parental consent

Someone asks us to delete their data. Must we?

Short answer: Yes, unless a law requires you to keep it

You must erase data that you no longer need for the purpose it was collected for, unless a law requires you to keep it. Where a law does require it, keep the data, stop using it for anything else, and tell the person why it is being kept and until when.

From your seat: Software engineering department. Make deletion an API, not a manual task.
Example in Manufacturing

Labour Code registers stay for the legal period; biometric templates and gate photos of exited workers can go much sooner.

What the law says

Section 12 gives the right to correction and erasure. Section 8(7) allows retention only where a law requires it. Rule 8(3) asks every organisation to keep personal data and logs for at least one year first. Sections 11–14 · Rule 14 · Section 8(7) · Rule 8

Steps
  1. Log the request and verify identity.
  2. Check the retention schedule for each record type involved.
  3. Delete what has no legal reason to stay, including copies with vendors and in test systems.
  4. Mark what must stay, with the law and the end date.
  5. Reply in plain words: what was deleted, what is kept, why and until when.
Evidence to keep
  • Erasure log
  • Vendor deletion confirmations
  • Reply to the person
Common mistakes
  • Refusing every erasure request 'because of backups'
  • Deleting records a law requires
  • Not telling vendors

The sections you will use most

Other rules that sit alongside DPDP

RuleWhat it saysWhat it means alongside DPDPSource
Labour Codes (in force from 21 November 2025)The Code on Wages, 2019, the Industrial Relations Code, 2020, the Code on Social Security, 2020 and the Occupational Safety, Health and Working Conditions Code, 2020 came into force on 21 November 2025. Together they rationalise 29 earlier labour laws.Worker and contract labour records now follow the codes and the rules under them. Set retention for these records against the codes and state rules, not against the old Acts.Ministry of Labour and Employment (PIB)
Occupational Safety, Health and Working Conditions Code, 2020Subsumes earlier Acts including the Factories Act, 1948 and the Contract Labour (Regulation and Abolition) Act, 1970. Requires a free annual health examination for employees where prescribed, licences for those hiring contract labour, and registers kept in the prescribed form, electronically or otherwise.Gate passes, attendance, contractor registers and medical checks are legal records. DPDP adds access limits, security and deletion when the legal period is over.India Code; PRS summary
OSH Code: workers in hazardous processesPre-employment, periodic and post-exposure medical examinations are mandatory. Health records are mandatory and accessible to employees and inspectors. Hazardous establishments need an on-site emergency plan and six-monthly mock drills.Health records are among the most sensitive data a plant holds. The worker and the inspector may see them; supervisors and the wider HR team should not.PIB
Manufacture, Storage and Import of Hazardous Chemical Rules, 1989Rule 13: the occupier prepares and keeps up to date an on-site emergency plan, with a mock drill every six months and the report made available to the Authority. Rule 14: the Authority prepares the off-site emergency plan. Rule 15: the occupier informs persons outside the site about the hazard and safety measures.Emergency plans carry names and phone numbers of staff, contractors and authorities. Share them because the law asks, keep them current, and remove people who have left.Kerala Factories and Boilers Department (copy of the Rules)
Chemical Accidents (Emergency Planning, Preparedness and Response) Rules, 1996Set up Central, State, District and Local Crisis Groups. The District Crisis Group reviews occupiers' on-site plans while preparing the district off-site plan. The Local Crisis Group prepares the local emergency plan for the industrial pocket, educates the population likely to be affected and answers public inquiries.Contact lists you give the crisis groups are shared for a legal duty. Send only what the plan needs, through a channel you can show.FAOLEX (text of the Rules)
Direct Benefit Transfer in fertilisers (Department of Fertilizers)Sale of all subsidised fertilisers to farmers and buyers is made through Point of Sale (PoS) devices at retail shops. Beneficiaries are identified through documents such as Aadhaar, Kisan Credit Card or Voter ID. Subsidy is released to fertiliser companies on the basis of actual sales by retailers to beneficiaries.Farmer identity and purchase data move through retailers and a government system. Your company sees part of it. Use what you see only for the scheme and supply work.Department of Fertilizers
Integrated Fertilizer Management System (iFMS)A pan-India digital platform developed by NIC for fertiliser DBT. It includes Aadhaar-based farmer authentication at PoS, captures transactions at manufacturing, import and retail points, and subsidy is released after a sale is recorded at the retailer level.iFMS is the government's system. Company dashboards and exports drawn from it still need access control and logs on your side.National Informatics Centre
Fertiliser (Control) Order, 1985Dealers may sell only under an authorisation letter or certificate of registration (clauses 7 and 8). A retail dealer displays daily stock and prices (clause 4) and issues a cash or credit memo in Form M to the purchaser (clause 5). Records and returns in Form N are kept when the Controller directs (clause 35).Dealer authorisation papers and sale memos are dealer and farmer records. Your dealer KYC files and any farmer details on memos need the same care as other personal data.Government of Odisha (copy of the Order)
CERT-In Directions, 28 April 2022Report specified cyber incidents to CERT-In within six hours of noticing them. Keep logs of ICT systems for a rolling 180 days within India. Sync clocks to NIC or NPL time servers, or servers traceable to them.Applies to plants as well as head office. Keep this clock next to the DPDP breach steps in one plan.CERT-In
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