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Sector
DPDP for logistics and transport
Logistics and mobility businesses hold names, addresses, phone numbers and live locations of customers, drivers and riders.
Open the interactive tool for this sectorThis sector is in its core view. The law, guides and seat notes apply in full; the sector pack with role briefs and worked examples is being written.
Types of organisation
- Courier and expressShipping labels show names, phones and addresses.
- Ride-hailing and fleetLive location of riders and drivers is sensitive.
Whose data you hold
- Senders and receivers
- Drivers and delivery partners
- Riders and passengers
Rules that sit alongside DPDP
| Rule | What it says | What it means alongside DPDP | Source |
|---|---|---|---|
| Code on Social Security, 2020 (in force 21 November 2025) | Covers gig and platform workers and aggregators' duties. | Delivery partners' data for social security sits with aggregators. | Ministry of Labour |
| CERT-In Directions, 2022 | Report specified cyber incidents within six hours; keep ICT logs 180 days within India. | Applies alongside the DPDP breach steps. | CERT-In |
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